Border Caring Services

About Border Caring Services

About Us


Border Caring Services was formed in 1996.

Our mission is simple: to provide and develop individual community care and support services of the highest quality in Galashiels, Hawick & Selkirk.about_us

We are registered with the Social Care and Social Work Improvement Scotland to provide care and support to vulnerable people in their own homes and to the following groups:

  • Older people
  • People with dementia
  • People with a learning disability
  • People with mental health problems
  • People with physical difficulties and acquired brain injury
  • People with visual or hearing impairments
  • People who require end of life and palliative support

We provide care and support to private clients throughout the region and also by arrangement to public sector bodies and housing providers.

We can provide relief cover for staff at local care homes and day centres throughout the Borders.

Many people now choose to manage their own care service through the Direct Payments scheme and we welcome enquires on their needs and the services they are seeking.

Our team comprises:

  • Front line staff – experienced and qualified workers who deliver our service to our clients
  • Co-ordinators who liaise with our clients and supervise and manage all our front line staff
  • A general manager who oversees day-to-day operations and business development
  • A board of directors

Our Management:

 The Company is run by a Board of voluntary unpaid Directors who have a collective responsibility for:

  • Understanding the nature of good governance
  • The strategic direction of the Company
  • Ensuring that the activities of the Company further its aims and mission


We are proud to have achieved ISO 9001:2000 Certification which shows that we are delivering excellent care services within a widely acknowledged quality management system.

United Kindgom Home Care Association (UKHCA):

UKHCA is the largest professional organisaton for home care providers whose aim is to help organisations promote standards of care. It represents the Domiciliary Care Sector at a national level and is a strong voice for its 1700 members.

Scottish Care:

We are members of Scottish Care which provides a voice for the independent care sector in Scotland at all levels.

National Care Standards:

We focus on developing and delivering individual care services in the Scottish Borders, with these tailored to meet a person's needs. The values which underpin our work are those of the National Standards for Housing Support and Care at Home Services: dignity, choice, privacy, safety, equality and diversity.